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FREQUENTLY ASKED QUESTIONS

What level do I register my child for?

All swimmers will be tested on the first day of class and placed in the appropriate level. If your swimmer tests into a different level not offered during that class, they will need to move to the correct class. 

Does the Y allow make-up Lessons?

Due to the popularity of the program our classes fill to capacity. This makes make-up classes not possible. We find that moving a child to another class even one time affects the dynamics of the class. Our instructors teach to the individual and will work to ensure that missing one or two classes will not affect the child’s progress. 

Can my child sign up for 2 swim lessons?

Participants can register for only one swim lesson per day. Participants cannot register for consecutive swim lessons on the same day. Data has shown that back to back lessons are not efficient for learning as the lesson starts over with a different instructor for the second 30-minute swim class.

My child has some special needs/circumstances. Do you have instructors that are trained in special needs?

Swimmers with special needs are always welcome. We have a well developed swim program and staff that are highly versed in special needs. If your child does have needs, please let the instructor know so we can offer the best lesson possible. 

Where do parents sit?

The best vantage point is the viewing area upstairs or the chairs on the pool deck. This allows the swimmers to remain focused on their lesson and instructor. The instructor will help the children during class and if a parent is needed the instructor will call them over.